China
Shandong Airlines Cargo Tracking
About
Shandong Airlines, established in 1994, is a major Chinese carrier based in Shandong Province and currently operates as part of Air China Group with a fleet of 140 Boeing 737 series aircraft serving over 70 destinations across China and Asia. The carrier transported 339 million passengers and carried 2.672 million tons of cargo and mail from its launch through the end of 2025, operating from core bases in Jinan, Qingdao, and Yantai with a comprehensive passenger and cargo network spanning the nation and neighboring regions. In 2025, the airline resumed select international services post-pandemic with strategic emphasis on Southeast Asia, notably launching its first dedicated cargo route from Qingdao to Bangkok in October, and continues growing its freighter fleet with additional 737-800BCF conversions.
How to track Shandong Airlines shipments
1. Visit the [Shandong Airlines Cargo official website](https://www.sda.cn) and locate the cargo tracking tool on the homepage or through the website menu. 2. Enter your air waybill number in the format 324-XXXXXXXX where 324 is the AWB prefix and the final digit is a mod-7 check digit (example: 324-12345675). 3. Click the track button and wait for the system to retrieve and display your cargo's tracking details including current location, flight information, and delivery status. 4. For additional assistance or if tracking is unavailable after 24 hours, contact customer service at +86 (531) 95369.
What 324-XXXXXXXX means
The 324 prefix identifies Shandong Airlines as the issuing carrier and ensures your shipment is routed through their cargo network and handled by their agents worldwide. The 7-digit serial number (1234567) is the unique identifier for your specific shipment, while the final digit (5) is a check digit calculated by dividing the serial number by 7 and using only the remainder (1234567 ÷ 7 = remainder 5). This mathematical validation helps prevent errors when processing airway bills throughout the cargo handling system.
Shandong Airlines live animal transport
Shandong Airlines transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.
Shandong Airlines specialized cargo handling
Shandong Airlines handles live animals including domestic cats and dogs transported in the temperature-controlled cargo compartment, with advance booking required through their cargo department. The carrier launched dedicated cargo routes from Qingdao to Bangkok extending to Vietnam and the Philippines in 2025 to support regional trade and logistics.
Frequently asked questions
- How do I track my Shandong Airlines cargo shipment?
- Visit the Shandong Airlines cargo tracking tool on their official website at sda.cn and enter your AWB number in the format 324-XXXXXXXX (example: 324-12345675). The system provides real-time updates on your shipment's location and status. If your status has not updated after 24 hours, contact their customer service at +86 (531) 95369 for assistance.
- What does AWB prefix 324 mean?
- AWB prefix 324 identifies Shandong Airlines as the carrier handling your shipment. The complete AWB number has 11 digits: the 3-digit prefix (324), a 7-digit unique serial number, and a single check digit calculated as the remainder when the serial number is divided by 7. For example, in AWB 324-12345675, the check digit 5 is calculated as 1234567 ÷ 7 = remainder 5.
- Does Shandong Airlines transport live animals as cargo?
- Shandong Airlines transports domestic pets such as cats and dogs as checked baggage in the aircraft's temperature-controlled cargo compartment, with arrangements required through the Shandong Airlines cargo department well in advance of the flight. The airline generally does not permit pets in the passenger cabin except for certified service animals such as guide dogs assisting passengers with disabilities.
- How do I book cargo space with Shandong Airlines?
- Contact Shandong Airlines Cargo directly to book space for your air cargo shipment after arranging terms with your recipient. For cargo bookings and inquiries, call their 24-hour customer service hotline at +86 (531) 95369. Note that in 2025, the airline transferred bellyhold cargo operations to Air China Cargo, so you may need to coordinate with Air China Cargo for certain shipments.
Shandong Airlines cargo contact
- Phone
- +86 (531) 95369
- Cargo enquiry
- https://www.sda.cn
- Website
- https://www.sda.cn
Related carriers
Other cargo airlines in the same region as Shandong Airlines.