Kazakhstan
Air Astana Cargo Tracking
About
Air Astana, Kazakhstan's national carrier established in 2002, operates scheduled passenger and cargo services with its main hub at Almaty International Airport and secondary hubs at Astana and Atyrau. The airline launched a dedicated cargo division in 2020 using three converted Boeing 767-300 aircraft to meet increased regional freight demand. Air Astana handles dangerous goods of all classes requiring prior approval and offers specialized services for oversized cargo exceeding 120x80x100 cm or 100kg.
How to track Air Astana shipments
1. Go to https://airastana.com/global-en/information/cargo-services and select the Tracking tab, then from the Carrier menu, select KC. 2. Enter your 8-digit AWB number in the format 465-XXXXXXXX where the 465 prefix is not required, and the last digit is a mod-7 check digit (example: 465-12345675). 3. Click Submit to view shipment status updates and location information. 4. For assistance, contact [email protected] or +7 (702) 702 01 59.
What 465-XXXXXXXX means
The AWB prefix 465 identifies Air Astana as the issuing carrier and ensures the shipment is handled within their cargo network. The 7-digit serial number (e.g., 1234567) is the unique shipment identifier assigned by Air Astana. The final digit is a check digit calculated using mod-7 arithmetic: divide the 7-digit serial by 7 and use the remainder (e.g., 1234567 ÷ 7 = 176,366 remainder 5, so the full AWB becomes 465-12345675). This prefix routing ensures the shipment moves through Air Astana's cargo system from origin to destination.
Air Astana live animal transport
Air Astana transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.
Air Astana specialized cargo handling
Air Astana specializes in handling general cargo, perishables, oversized and overweight shipments, and valuable goods with dedicated facilities and expertise for diverse freight requirements. Oversized cargo exceeding 120x80x100 cm or 100kg requires prior airline approval.
Frequently asked questions
- How do I track my Air Astana cargo shipment?
- Visit https://airastana.com/global-en/information/cargo-services, select the Tracking tab, choose KC from the carrier menu, and enter your 8-digit AWB number in format 465-XXXXXXXX. The 465 prefix is not required when entering the tracking number. If tracking has not updated after 24 hours, contact [email protected] or +7 (702) 702 01 59.
- What does AWB prefix 465 mean?
- The 465 prefix identifies Air Astana as the issuing carrier for your shipment. In the format 465-XXXXXXXX, the first three digits (465) are the carrier code, the next seven digits are the serial number, and the last digit is a check digit. The check digit is calculated by dividing the 7-digit serial number by 7 and using the remainder (mod-7 calculation).
- Does Air Astana carry dangerous goods?
- Air Astana transports dangerous goods of all classes and subclasses, but requires prior approval via [email protected] or +7 (702) 702 01 59. Equipment containing lithium-ion batteries (up to 20 Wh cells, 100 Wh batteries) and lithium-metal cells (up to 2g lithium content) does not require a dangerous goods declaration.
- How do I book cargo with Air Astana?
- For cargo exceeding 120x80x100 cm or 100kg, contact [email protected] or +7 (702) 702 01 59 for approval and booking. Air Astana operates cargo sales offices in Almaty (51 Zakarpatskaya str, +7 727 356 09 50) and Astana (119 Kabanbay batyr avenue, +7 7172 286 472) with 24/7 and daily 8:00-20:00 service respectively.
Air Astana cargo contact
- Phone
- +7 (702) 702 01 59
- [email protected]
- Website
- https://airastana.com
Related carriers
Other cargo airlines in the same region as Air Astana.