UAE

Etihad Airways Cargo Tracking

AWB prefix 607IATA EYFormat: 607-XXXXXXXX (8-digit serial)

About

Etihad Cargo is the cargo and logistics arm of Etihad Airways, established in 2004, and has grown rapidly to become one of the world's leading air cargo carriers. The carrier achieved $1.2 billion in cargo revenue in 2025, transporting 703,000 tonnes with 8% revenue growth. Etihad Cargo became only the fifth airline globally to achieve CEIV Pharma, CEIV Fresh, CEIV Live Animals and CEIV Li-batt certifications in 2025.

How to track Etihad Airways shipments

1. Go to the official Etihad Cargo website at www.etihadcargo.com or use third-party tracking platforms like trackcargo.co or shipsgo.com. 2. Enter your air waybill number in the format 607-XXXXXXXX where the first three digits (607) are the AWB prefix and the last digit is a mod-7 check digit (example: 607-12345675). 3. You will see status updates including departure, arrival, and delivery information with location details. 4. If online tracking is not working, contact Etihad Airways Cargo Customer Care at +971 25990099 (outside UAE) or 800 2535 (inside UAE).

What 607-XXXXXXXX means

The 607 prefix identifies Etihad Airways as the issuing carrier and ensures proper routing within the global air cargo network. The seven-digit serial number (e.g., 1234567) is the unique shipment identifier assigned by Etihad Cargo. The final digit is a check digit calculated using the mod-7 formula: divide the seven-digit serial by 7 and use only the remainder (e.g., 1234567 ÷ 7 = 176366 remainder 5, so the check digit is 5, making the complete AWB 607-12345675). This prefix tells freight systems worldwide that Etihad Airways is responsible for the shipment.

Etihad Airways cold chain & perishables

Etihad Airways holds IATA CEIV Pharma and CEIV Fresh certifications for handling temperature-sensitive pharmaceuticals and perishables. CEIV is the IATA-administered audit standard that validates a carrier's end-to-end cold-chain procedures, staff training, and facilities against pharma-grade requirements.

  • CEIV Pharma
  • CEIV Fresh

Etihad Airways live animal transport

Etihad Airways transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. The carrier is additionally IATA CEIV Live Animals certified, meaning its handling chain has passed the IATA audit for end-to-end live-animal procedures. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.

  • CEIV Live Animals

Etihad Airways specialized cargo handling

Etihad Cargo offers temperature-controlled storage between +2 to +8°C and +15 to +25°C for pharmaceuticals, with controlled room temperature environments. LiveAnimals products grew 121% and FlightValet for luxury vehicles increased 174% in 2025.

Sustainability & SAF

Etihad operates joint venture with SF Express and became the largest cargo operator between mainland China and the Middle East in 2025, though specific SAF commitments or net-zero targets were not found in the research.

Frequently asked questions

How do I track my Etihad Airways cargo shipment?
Visit the official tracking portal at www.etihadcargo.com and enter your AWB number in the format 607-XXXXXXXX (example: 607-12345675). If the status has not updated after 24 hours, contact customer service at +971 25990099 (outside UAE) or 800 2535 (inside UAE).
What does AWB prefix 607 mean?
The 607 prefix identifies Etihad Airways as the issuing carrier. Your AWB consists of this 3-digit prefix, followed by a 7-digit serial number, and ends with a check digit calculated using mod-7 (serial number ÷ 7, remainder only). For example, serial 1234567 ÷ 7 = remainder 5, making the complete AWB 607-12345675.
Does Etihad Airways transport pharmaceuticals with temperature control?
Etihad Cargo holds IATA CEIV Pharma certification and offers temperature-controlled storage between +2 to +8 and +15 to +25 degrees Celsius through its PharmaLife product. PharmaLife expanded by 22% in 2025 with enhanced cold chain capabilities.
How do I book cargo with Etihad Airways?
Customers can book services directly through Etihad Cargo offices worldwide. For digital booking, use platforms like cargo.one or WebCargo which offer real-time rates and capacity. For assistance, contact cargo customer service at [email protected] or +971 25990099.

Etihad Airways cargo contact

Related carriers

Other cargo airlines in the same region as Etihad Airways.