FAP — Flown as Planned (Cargo iQ KPI)

FAP (Flown as Planned) is a Cargo iQ key performance indicator that measures the percentage of shipments flown within 12 hours of the booked or rebooked scheduled departure time in a given time period. It serves as a quality benchmark that enables airlines and freight forwarders to measure carrier performance reliability and identify areas for operational improvement. Cargo iQ has de-emphasized FAP in recent years, instead focusing on NFD (Notify for Delivery) as the primary KPI for measuring quality of service.

A Lufthansa Cargo flight LH 8240 carrying AWB 020-12345678 departs Frankfurt (FRA) for Los Angeles (LAX) at 14:30 instead of the scheduled 13:00 departure. Since the 90-minute delay falls within the 12-hour FAP threshold, this shipment counts as Flown as Planned. Conversely, an Emirates SkyCargo shipment with AWB 176-87654321 scheduled to depart Dubai (DXB) at 02:00 but delayed until 15:30 the same day would fail the FAP KPI due to the 13.5-hour delay exceeding the 12-hour limit.

• FAP
• flown as planned
• Cargo iQ FAP

What is the maximum delay allowed for a shipment to still meet the FAP Flown as Planned threshold?

A shipment can be delayed up to 12 hours from its booked or rebooked scheduled departure time and still achieve FAP status under Cargo iQ KPI specifications.

Why has Cargo iQ moved away from using FAP as a primary performance indicator?

Cargo iQ has shifted focus from FAP to NFD (Notify for Delivery) as the key benchmark because NFD provides a more comprehensive measure of end-to-end service quality and customer satisfaction rather than just flight departure performance.