Organizations

Cargo iQ

Definition

Cargo iQ is an IATA interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry. Cargo iQ operates as a not-for-profit membership group supported by IATA and composed of some 60-80 major airlines, freight forwarders, ground-handling agents, trucking companies and IT solution providers globally. Members developed a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones, as part of the Master Operating Plan (MOP) that describes the standard end-to-end process of transporting air cargo. The organization was formerly known as Cargo 2000 before IATA changed the program name 25 years ago.

Examples

A Cathay Pacific Cargo shipment using AWB 160-12345670 (where 160 is Cathay's prefix) is tracked through Cargo iQ's 20 milestones from shipper pickup in Hong Kong to final delivery at Frankfurt Airport, with each milestone including FOW (Freight Out of Warehouse Control) and FIW (Freight Into Warehouse Control) reporting. An Emirates SkyCargo freight forwarder creates a Route Map in the Cargo iQ system for AWB 176-98765432, establishing Service Level Agreement (SLA) completion times for the Dubai-Los Angeles route and monitoring actual performance against these agreed milestones.

Also known as

  • Cargo 2000
  • C2K
  • Cargo iQ quality standard
  • Cargo iQ member
  • Cargo iQ milestone plan

Frequently asked questions

How many milestones does the Cargo iQ Master Operating Plan include?
The Cargo iQ Master Operating Plan (MOP) contains 20 milestones that track the end-to-end journey of air cargo shipments, including the newest FOW (Freight Out of Warehouse Control) and FIW (Freight Into Warehouse Control) milestones added in March 2022.
What is the website for Cargo iQ membership information?
The official Cargo iQ website is cargoiq.org, which provides membership information and program details. Companies can join Cargo iQ within different membership categories depending on their line of business and size.