United States

United Airlines Cargo Tracking

AWB prefix 016IATA UAFormat: 016-XXXXXXXX (8-digit serial)

About

United Cargo, the cargo division of United Airlines, operates through the world's most comprehensive route network with nearly 4,500 flights per day to 339 airports worldwide, carrying over 3.2 billion cargo ton miles in 2017. With U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., United Cargo can quickly transport customers' shipments to and from virtually any city in the world. The carrier achieved a 17 percent increase in cargo revenue to $1.74 billion in 2024, transporting nearly 1.3 billion pounds of cargo including approximately 43 million pounds of medical shipments.

How to track United Airlines shipments

1. Go to the United Cargo tracking page at https://www.unitedcargo.com/en/us/track. 2. Enter your air waybill number in the format 016-XXXXXXXX where the last digit is a check digit calculated using mod-7 (example: 016-12345675). 3. View real-time status updates including cargo received, manifested, departed, arrived, and delivered/collected milestones. 4. If status has not updated after 24 hours, contact United Cargo at 1-800-822-2746 or [email protected] for assistance.

What 016-XXXXXXXX means

The AWB prefix 016 uniquely identifies United Airlines as the issuing carrier for routing and handling purposes. The following 7-digit serial number is the unique shipment identifier assigned by United's cargo reservation system. The final digit is a check digit calculated as the remainder when the 7-digit serial is divided by 7 (mod-7 calculation). This prefix system ensures proper routing through the global air cargo network and identifies which carrier is responsible for the shipment.

United Airlines live animal transport

United Airlines transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.

United Airlines specialized cargo handling

Special handling processes and dedicated teams are provided for the transport of perishable shipments, valuable cargo, dangerous goods, live animals and human remains. United Cargo offers three main service levels: EXP (express priority), GEN (general freight), and SPD services to meet different shipping requirements.

Sustainability & SAF

United has committed to achieve net zero greenhouse gas emissions by 2050 without relying on traditional carbon offsets, and became the first airline to purchase SAF at Chicago O'Hare International Airport, voluntarily operating with SAF at Amsterdam, Los Angeles, London Heathrow, Chicago O'Hare and San Francisco airports in 2024.

Frequently asked questions

How do I track my United Airlines cargo shipment?
Visit https://www.unitedcargo.com/en/us/track and enter your air waybill number starting with 016 (example: 016-12345675). You'll see status updates from cargo received through delivery. If tracking hasn't updated after 24 hours, call 1-800-822-2746 or email [email protected] for assistance.
What does AWB prefix 016 mean?
The prefix 016 is United Airlines' official IATA airline code that identifies them as the issuing carrier. The format is 016-XXXXXXX where the 7-digit number is your unique shipment serial and the final digit is a mod-7 check digit (serial ÷ 7 remainder). For example, serial 1234567 ÷ 7 = remainder 5, so the AWB would be 016-12345675.
Does United Airlines offer cold chain pharma shipping?
Yes, United Cargo handles temperature-controlled pharmaceutical shipments and has transported approximately 43 million pounds of medical shipments in 2024. They offer specialized handling processes for pharmaceuticals through their cargo network, though specific CEIV Pharma certification status would need verification directly with the carrier.
How do I book cargo with United Airlines?
For registered users, log in at https://www.unitedcargo.com to book online. New customers can sign up on their website. You can also call 1-800-822-2746 (within the U.S.) or email [email protected]. For international bookings outside the U.S., contact your local United Cargo international sales office.

United Airlines cargo contact

Related carriers

Other cargo airlines in the same region as United Airlines.