Turkey
Turkish Airlines Cargo Tracking
About
Turkish Cargo, established in 2000, is the air cargo division of Turkish Airlines and the third-largest air cargo carrier in the world by freight tonnage. It operates to 369 destinations across 133 countries, serving more international destinations than any other airline. The carrier was named Cargo Airline of the Year – Global at the 2025 World Air Cargo Awards and became the first airline to receive all three CEIV certifications from IATA.
How to track Turkish Airlines shipments
1. Go to https://turkishcargo.com/en/cargo-tracking or visit the Turkish Airlines cargo tracking portal. 2. Enter your AWB number in the format 235-12345678 where the last digit is a check digit calculated as the 7-digit serial number modulo 7 (example: 235-12345675). 3. You will see real-time status updates showing booking confirmation, acceptance, departure, arrival, and delivery milestones as your shipment moves through Turkish Airlines' global network. 4. For assistance, contact Turkish Cargo call center at 0850 333 0 777 or use the CARGY AI chatbot on WhatsApp.
What 235-XXXXXXXX means
The AWB prefix 235 identifies Turkish Airlines as the shipper carrier, followed by an 8-digit serial number that uniquely identifies your specific shipment. The final digit is a check digit calculated as the 7-digit serial number divided by 7, using only the remainder (mod-7 calculation). This prefix ensures your cargo is routed through Turkish Airlines' network and processed at their SMARTIST hub in Istanbul, even if the shipment involves connecting carriers on other routes.
Turkish Airlines cold chain & perishables
Turkish Airlines holds IATA CEIV Pharma and CEIV Fresh certifications for handling temperature-sensitive pharmaceuticals and perishables. CEIV is the IATA-administered audit standard that validates a carrier's end-to-end cold-chain procedures, staff training, and facilities against pharma-grade requirements.
- CEIV Pharma
- CEIV Fresh
Turkish Airlines dangerous goods (DGR)
Turkish Airlines accepts dangerous goods shipments in accordance with the IATA Dangerous Goods Regulations. Acceptance varies by class, packaging group, and routing — confirm booking eligibility with the cargo team before tendering.
- Classes accepted
- Dangerous goods are transported securely with certified specialists and strict safety procedures
Turkish Airlines live animal transport
Turkish Airlines transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. The carrier is additionally IATA CEIV Live Animals certified, meaning its handling chain has passed the IATA audit for end-to-end live-animal procedures. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.
- CEIV Live Animals
Turkish Airlines specialized cargo handling
Turkish Cargo offers TK Pharma with temperature-controlled solutions from +2°C to +25°C, including priority handling and dedicated storage facilities. The carrier operates a dedicated live animal facility with veterinary teams ensuring safe transport of animals from cats and dogs to cows and zebras.
Sustainability & SAF
Turkish Airlines offers the Green Anadolu SAF program allowing shippers to offset flights with sustainable aviation fuel. The carrier won the "Sustainable Air Cargo Brand of the Year" award, positioning Istanbul as a leading global logistics hub through advanced technologies.
Frequently asked questions
- How do I track my Turkish Cargo shipment?
- Visit https://turkishcargo.com/en/cargo-tracking and enter your AWB number starting with 235. If your tracking status hasn't updated after 24 hours, contact Turkish Cargo's CARGY AI chatbot on WhatsApp at 0850 333 0 777 for real-time assistance.
- What does AWB prefix 235 mean?
- AWB prefix 235 identifies Turkish Airlines as the carrier for your air freight shipment. The complete 11-digit number format is 235-XXXXXXXX, where the last digit is a check digit calculated by dividing the 7-digit serial number by 7 and using the remainder. For example, serial number 1234567 ÷ 7 = remainder 5, making the AWB 235-12345675.
- Does Turkish Cargo carry dangerous goods?
- Yes, Turkish Cargo accepts consignments from all classes of dangerous goods, storing them in specially segregated areas according to their respective classes. However, lithium batteries shipped alone (UN 3480 and UN 3090) cannot be transported, while those contained in or packed with equipment (UN 3481 and UN 3091) are eligible for carriage.
- How do I book cargo with Turkish Airlines?
- Visit https://turkishcargo.com/en and click "Book a Shipment" for direct booking through their TK GO platform. Turkish Cargo is available on cargo.one with the same rates as their official website, where you can book general cargo and passive temperature control shipments including pharmaceuticals and medical equipment.
Turkish Airlines cargo contact
- Phone
- +90 850 333 0 777
- Cargo enquiry
- Turkish Airlines cargo enquiry →
Related carriers
Other cargo airlines in the same region as Turkish Airlines.