Canada
First Air Cargo Tracking
About
First Air was a Canadian regional airline based at Ottawa Macdonald–Cartier International Airport with hubs at Iqaluit and Yellowknife airports, until it merged with Canadian North on November 1, 2019. The airline operated a fleet of 17 aircraft carrying over 17 million kilograms of cargo annually. The merger combined both airlines' schedules under the Canadian North name using code 5T, dropping First Air's 7F code.
How to track First Air shipments
1. Since First Air merged with Canadian North in November 2019, shipments with AWB prefix 245 are now tracked through Canadian North cargo at cargo.canadiannorth.com. 2. Enter your AWB number in the format 245-XXXXXXXX where the last digit is a mod-7 check digit (example: 245-12345675). 3. The tracking system will show status updates including acceptance, departure, arrival, and delivery milestones. 4. For shipments not updating after 24 hours, contact Canadian North cargo customer service.
What 245-XXXXXXXX means
The 245 prefix originally identified First Air shipments, but following the November 2019 merger, these AWB numbers are now handled by Canadian North cargo operations. The 7-digit serial number is the unique shipment identifier, and the final digit is a check digit calculated by taking the remainder when the serial number is divided by 7 (mod-7 calculation). Since the merger, AWB prefix 245 routes through the combined Canadian North network serving northern Canada.
First Air specialized cargo handling
The merged Canadian North prioritizes nutritious food and essential medical supplies for cargo transportation in northern Canada.
Sustainability & SAF
The 2019 merger was designed to achieve greater reliability of service and environmental sustainability through operating and network efficiencies.
Frequently asked questions
- How do I track my First Air cargo shipment with AWB prefix 245?
- Since First Air merged with Canadian North in November 2019, track shipments with AWB prefix 245 at cargo.canadiannorth.com. Enter your 11-digit AWB number including the 245 prefix. If status hasn't updated after 24 hours, contact Canadian North cargo customer service as they now handle all former First Air cargo operations.
- What does AWB prefix 245 mean after the First Air merger?
- AWB prefix 245 originally identified First Air, but since the November 2019 merger, these numbers are processed by Canadian North. The format remains 245-XXXXXXX-X where the final digit is the mod-7 check digit. For example, AWB 245-1234567 would have check digit 5 (1234567 ÷ 7 = remainder 5).
- Does Canadian North still serve the same northern communities First Air did?
- Yes, Canadian North continues serving over 30 northern communities that First Air previously served, including remote Arctic settlements in Nunavut, Nunavik, and Northwest Territories. The merged airline operates from southern gateways in Ottawa, Montreal, Winnipeg, and Edmonton to maintain essential cargo connections to northern Canada.
- How do I book cargo with the merged Canadian North airline?
- Book cargo through Canadian North's online portal at cargo.canadiannorth.com or contact their cargo customer service. The merged airline handles both passenger and cargo bookings under the Canadian North brand, serving the extensive northern network that included First Air's former routes.
First Air cargo contact
- Cargo enquiry
- https://cargo.canadiannorth.com/
- Website
- https://canadiannorth.com/
Related carriers
Other cargo airlines in the same region as First Air.