United States
American Airlines Cargo Tracking
About
American Airlines Cargo provides more than 100 million pounds of weekly cargo lift to major cities in the United States, Europe, Canada, Mexico, the Caribbean, Latin America and Asia. Winners of Cargo Airline of the Year for three years running, American utilizes belly cargo on its passenger network with over 990 aircraft. John F. Kennedy International Airport (JFK) and Luis Muñoz Marín International Airport (SJU) have joined its list of US stations certified by IATA's Center of Excellence for Independent Validators in Pharmaceutical Logistics, or CEIV Pharma in 2024.
How to track American Airlines shipments
1. Go to https://www.aacargo.com/AACargo/tracking on the American Airlines Cargo website. 2. Enter your air waybill number in the format 001-12345675 where 001 is American Airlines' AWB prefix and the final digit is a check digit calculated using mod-7. 3. You will receive booking confirmation, cargo received, cargo manifested, plane departed, plane arrived, cargo received and cargo delivered/collected status updates. 4. If your shipment status has not updated after 24 hours, call 1-800-CARGOAA (1-800-227-4622).
What 001-XXXXXXXX means
The 001 prefix identifies American Airlines as the issuing carrier and indicates that American Airlines handles the transport and is responsible for the shipment throughout its journey. The 7-digit serial number (such as 1234567) is the unique shipment identifier assigned by American Airlines. The final digit is a check digit calculated by dividing the serial number by 7 and using only the remainder (mod-7 calculation) – for example, if the serial is 1234567, then 1234567 ÷ 7 = 176,366 remainder 5, so the complete AWB would be 001-12345675.
American Airlines cold chain & perishables
American Airlines holds IATA CEIV Pharma certification for handling temperature-controlled pharmaceutical shipments. CEIV is the IATA-administered audit standard that validates a carrier's end-to-end cold-chain procedures, staff training, and facilities against pharma-grade requirements.
- CEIV Pharma
American Airlines live animal transport
American Airlines transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.
American Airlines specialized cargo handling
American Airlines operates a 25,000-square-foot temperature-controlled pharmaceutical facility in Philadelphia with Controlled Room Temperature (+15°C to +25°C) and refrigerated storage (+2°C to +8°C). The carrier offers temperature-controlled containers including Envirotainer active containers, CSafe units, and Sonoco ThermoSafe's Pegasus ULD passive containers.
Frequently asked questions
- How do I track my American Airlines cargo shipment?
- Visit https://www.aacargo.com/AACargo/tracking and enter your AWB number starting with 001 (example: 001-12345675). You'll see status updates including booking confirmation, cargo received, cargo manifested, plane departed, plane arrived, cargo received and cargo delivered/collected. If there are no updates after 24 hours, contact customer service at 1-800-CARGOAA.
- What does AWB prefix 001 mean?
- The 001 prefix identifies American Airlines as the carrier handling your shipment. The format is 001-XXXXXXX where the first 7 digits after the prefix are the serial number and the final digit is a check digit. For example, with serial 1234567, you divide by 7 (1234567 ÷ 7 = remainder 5), making the complete AWB 001-12345675.
- Does American Airlines offer pharmaceutical cold chain shipping?
- American Airlines has CEIV Pharma certification at JFK, SJU, DFW, PHL, MIA and its headquarters, with more than 30 CEIV or GDP-certified locations worldwide. Their Philadelphia facility offers Controlled Room Temperature (+15°C to +25°C) and refrigerated storage (+2°C to +8°C), with ExpediteTC temperature-controlled service available to over 180 markets.
- How do I book cargo with American Airlines?
- Call 1-800-CARGOAA (1-800-227-4622) with your PAL number and shipment details, or use their online booking system at aacargo.com. You must be verified as a known shipper and have a Precise Account Locator (PAL) to ship with American Airlines. Freight forwarders can also book through platforms like cargo.one or WebCargo.
American Airlines cargo contact
- Phone
- +1-800-227-4622
- [email protected]
- Cargo enquiry
- American Airlines cargo enquiry →
- Website
- https://www.aacargo.com
Related carriers
Other cargo airlines in the same region as American Airlines.